It is a rechargeable lithium ion battery. The battery can be replaced but will require taking apart or removing parts to gain access to battery. After warranty period, customers are responsible for shipment charges to and from service centers. Customers are responble for paying for return shipment charges. We only cover 1 way shipping during warranty period. We are looking into offering a 3 years extended warranty on top of the 1 year standard limited warranty for an additional fee. This Optimus Prime product includes 1 robot, 1 roll out quick start guide, 1 user manual, 1 DC barrel power adapter, 1 USB-C data cable, and 1 reusable storage container. We were producing this primarily for the US customers. No, the power adapter is made of US power outlets. This product is not available for shipment yet.Ĭan you provide power adapter specific for my country? Please be aware of possible fraud and protect yourself against purchasing from other sites other than the ones listed here. We may not honor any warranty sold from other distributors that we did not approve of. We only aware that you can purchase this at, and. However, will see the expose head of the robot in the vehicle form and you will need to manually put it back. The removal of the flap does not affect the operations of the robot during conversion. Why do we see photos or videos of Optimus Prime with the red flap behind his head on some photos and videos and not on some? Please keep in mind that you are purchasing not just a toy, but a rare collectible World's first advanced 19 inches tall, auto-converting, programmable, voice-activated, mobile controlled TRANSFORMERS Optimus Prime licensed by Hasbro with the one and only Peter Cullen's voice. We believe this is already a fair price and lowest that we can offer at this time so that we can continue producing this and future collectible quality robots. We however believe that the price of the product is well below the value of this limited production of the product. Hasbro price for limited quantity and was specially priced for their fan fest event. Why is your product priced at $799 and different from Hasbro pulse. We are the manufacturer and seller of the product. This is exactly the same product and packaging. Is this product the same as the one sold on ? UPDATED - We are working on making our products available for pre-order and sale in other countries. Estimated ship date subject to change, items may ship earlier or later than anticipated without noticeĪre you planning on selling it in other countries outside of US and can I have it delivered to countries outside of US? This pre-order item will be available to ship on approximately between October to November 2021. We will do our best produce and deliver your order(s) as soon as it is produced and arrived in our warehouse. When will the pre-ordered product be shipped?
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